![]() ![]() ![]() Showing that you value your customer’s endorsement is a perfect route to creating loyal customers. You should consider using this feature because good deeds deserve gratitude. Answering page recommendations: Automated messages allow you to respond to people who have publicly shared that they recommend your business page. ![]() Just pin your stores on the map beforehand and let Facebook share the information for you. Contact information and location requests: Upon request, you can copy and paste your address and phone number to an instant message easily, but why bother? Facebook Messenger does this automatically for you while you deal with other customer concerns – the ones that require real human answers.You can also customize your message by adding the available hours and setting customer expectations. Away message: Outside business hours, during lunch breaks, or when you’re on holiday, you can make use of auto replies to tell the customers that you’re not available. ![]()
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